Sales Strategy: Building Relationships to Successfully Sell

Sharpen your relationship-selling skills for faster, consistent closes

Duration 39m Rating (4.8) Price Included with subscription on LinkedIn Learning
Created by Ronnell Richards
Last updated 2024-01-18
Platform: LinkedIn Learning Topic: Sales Skills: Relationship Selling

This Linked — In Learning course, taught by Ronnell Richards, presents a compact, practice-focused sales strategy centered on relationship-building, prospecting, and presentation skills. It emphasizes actionable techniques—Linked — In profile optimization, CRM personalization, referral generation, and AI-powered role-play—that learners can apply directly in real sales conversations.

The format favors short, targeted lessons designed for busy professionals who want measurable improvements rather than a long certification track. Ideal for early-career salespeople, account managers, and small-business owners, the course prioritizes hands-on practice and quick implementation in day-to-day selling.

At a Glance

Sales Strategy: Building Relationships to Successfully Sell is an online course on Linked — In Learning taught by Ronnell Richards that focuses on using relationship-driven approaches to improve sales outcomes.

It covers pre-sale preparation and prospecting (including preparing your Linked — In profile), presentation and referral tactics, and offers AI-powered role play to practice real conversations.

Level Beginner
Rating 4.8 out of 5
Duration 30+ minutes
Languages English
Certificate
  • Certificate of completion (downloadable PDF)
  • Can be added to Linked — In profile
Access
  • Access while your Linked — In Learning subscription is active
  • Sign-in required; mobile app supports offline viewing
Course includes
  • Video lessons
  • 2 quizzes
  • AI-powered Role Play (interactive simulations)
  • Downloadable exercise files
  • Certificate of completion
  • Continuing Education Units where offered
Price Subscription-based; included with Linked — In Learning subscription (monthly or annual)

What This Course Teaches

This course frames outcomes as concrete, job-relevant competencies learners can apply directly in real sales interactions.

Learners will be able to craft prospect-focused Linked — In profiles, define buyer personas, personalize CRM records, deliver presentations that move deals forward, secure referrals, and practice conversations via AI role play.

LinkedIn Profile
Craft a Linked — In profile optimized for prospecting and outreach.
Buyer Persona
Define and document an ideal buyer persona to guide targeting and messaging.
CRM Personalization
Personalize CRM fields and workflows to capture relationship and prospect intelligence.
Prospect Database
Build and maintain a sales prospect database for organized outreach and follow-up.
Sales Presentations
Deliver concise, persuasive sales presentations tailored to a prospect’s needs.
Close Deals
Apply closing techniques to move qualified prospects toward agreement.
Get Referrals
Secure and track referrals to expand your pipeline through existing relationships.
Role‑Play Practice
Practice real-world sales conversations using AI-powered role-play simulations.

How the Course Is Structured

The course is arranged as a compact sequence of focused lessons: an opening introduction, two main modules with short, practical lessons, and a brief conclusion.

There are 18 listed sections/lessons in the syllabus and the course runs about 30+ minutes of video in total.

Curriculum overview

01Introduction
02Sales strategy: Relationships as a key driver42s

Frames why cultivating authentic relationships is central to modern sales and outlines the course approach.

031. Start with Your Sales Prework Skills
04Engage in sales prework2m 34s

Describes initial research and preparation steps to inform targeted outreach.

05Prepare your Linked — In profile for sales prospecting2m 54s

Shows how to position and optimize your Linked — In profile for prospecting and credibility-building.

06Leverage simple technology for relationship selling3m 2s

Explains basic tools and lightweight technology workflows to support relationship-based outreach.

07Personalize your CRM2m 36s

Covers methods to capture personal and contextual information in your CRM to inform follow-up.

08Build a sales prospect database4m 55s

Provides steps to assemble, organize, and prioritize prospects for systematic outreach.

09Define and create your buyer persona3m 46s

Guides the creation of an ideal-buyer profile to focus messaging and targeting decisions.

102. Nurturing Successful Sales Relationships
11How to start a winning relationship3m 6s

Discusses initial outreach scripts and rapport-building practices that open productive conversations.

12How to deliver a successful sales presentation2m 50s

Outlines structuring a concise, client-centered presentation that highlights value and next steps.

13How to close the deal with ease3m 34s

Covers practical closing techniques and ways to remove common barriers to agreement.

14How to get sales referrals2m 35s

Explains when and how to request referrals and track them through your process.

15How to grow your relationships to win more sales2m 16s

Shows tactics for deepening existing customer relationships to generate repeat and expanded business.

16Conclusion
17Conclusion

Final reflections on applying relationship-first techniques in day-to-day selling.

18Next steps53s

Short prompts and recommendations for continued practice and development after the course.

Audience & Requirements

This course is aimed at practitioners who sell directly to customers and want practical, relationship-first techniques they can apply immediately.

Ideal learners include early-career sales reps, account managers, small-business owners, and professionals shifting to Linked — In–led prospecting.

Who It’s For
  • New or junior sales representatives building consultative, relationship-based selling skills.
  • Account managers and customer-success professionals seeking to deepen client relationships.
  • Small-business owners and founders who sell directly and want higher conversion from referrals and presentations.
  • Sales professionals transitioning to prospecting via Linked — In and lightweight CRM workflows.
What You’ll Need
  • No special prerequisites; designed for beginners with little formal sales training.
  • An active Linked — In account to implement profile and prospecting recommendations.
  • Access to a CRM or a contact-tracking tool (a spreadsheet is sufficient) to practice personalization techniques.
  • Comfort with basic presentation skills and willingness to practice via AI role-play simulations.

Final Verdict

Sales Strategy: Building Relationships to Successfully Sell is a compact, practice-focused course that equips learners with immediately usable relationship-selling techniques and simulated conversation practice. Recommended for sales practitioners and small-business professionals who need a short, actionable primer rather than an in-depth certification program.

Given its strong user ratings, broad learner uptake, and a platform certificate available through a subscription model, the course represents a low-time-cost way to sharpen prospecting and relationship skills. If you already use the platform, this is a high-value refresher; if you don’t, compare the subscription cost against similar short-format resources before committing.

Course Details

Platform LinkedIn Learning
Rating (4.8)
Duration 39m
Level Beginner
Language English
Price Included with subscription
View on LinkedIn Learning