UX Concepts: Usability Testing & Evaluation
Plan and run effective usability tests
UX Concepts: Usability Testing & Evaluation teaches practical techniques for planning and conducting usability testing and usability evaluation to uncover real user needs and improve product design. It focuses on crafting clear tasks, recruiting appropriate participants, and minimizing moderator bias so sessions capture authentic user behavior.
Taught by Milena Pajic, the course centers on turning observed behavior into prioritized, actionable recommendations and communicating findings to influence stakeholders. It is built for practitioners who want applied user-research skills to produce evidence-based design decisions and usable product improvements.
At a Glance
UX Concepts: Usability Testing & Evaluation is a focused course that teaches practical methods for planning, running, and interpreting usability tests to improve product design.
The course is taught by Milena Pajic and covers choosing appropriate testing methods, crafting effective tasks, moderating sessions, analyzing findings, and presenting results to stakeholders.
| Level | Intermediate |
| Duration | 1+ hours |
| Languages | English |
| Certificate | Certificate of completion |
| Access | Access for as long as your subscription is active |
| Course includes |
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| Price | Included with subscription |
What This Course Teaches
This course frames outcomes as measurable competencies: learners will be able to plan and run user tests, extract actionable insights, and communicate recommendations that influence product design.
By course end, you will be able to plan and execute usability tests and translate observations into prioritized design actions.
How the Course Is Structured
The course is organized into 5 modules comprising 19 lessons that move from method selection through task design, moderation, analysis, and reporting.
Total runtime for the complete course is 1 hour 48 minutes.
Curriculum overview
01Choosing the Right Usability Testing Method at the Right Time▾
Introduces the purpose and benefits of usability testing and explains how to select evaluation methods and the trade-offs between in-person and remote testing.
02Crafting Scenarios and Tasks That Reveal Real Usability Insights▾
Covers writing clear, goal-oriented tests, recruiting participants, creating relevant scenarios, and using AI to draft and refine test tasks.
03Moderating Usability Tests without Leading the User▾
Explains how to start sessions, observe participant behavior, capture insights (including AI-assisted capture), and support the process without introducing bias.
04Making Sense of Usability Test Results and Prioritizing What Matters▾
Focuses on extracting findings from observations, translating user struggles into actionable feedback, using AI to accelerate analysis, and differentiating critical issues from minor frictions.
05Presenting Usability Findings That Drive Design Decisions▾
Shows how to report results clearly, organize findings (including AI-assisted organization), and communicate outcomes to relevant stakeholders to influence design.
Audience & Requirements
This Intermediate-level course is intended for practicing UX designers, UX researchers, and product managers who need practical, applied skills for planning and running usability tests within product teams. It assumes familiarity with basic UX concepts and focuses on hands-on techniques rather than introductory theory.
- UX designers seeking to add practical usability-testing skills.
- UX researchers wanting efficient planning, moderation, and analysis techniques.
- Product managers who need to interpret user tests to prioritize design work.
- Early-career UX practitioners or design students building research competencies.
- Basic familiarity with UX terminology and the design process (Intermediate level).
- A computer with a modern web browser and reliable internet connection.
- Optional: remote meeting or screen-recording tools for remote testing (Zoom, Teams, etc.).
- A Pluralsight subscription or free trial to access the course content.
Final Verdict
For working UX designers, researchers, and product managers who need practical, immediately applicable skills in usability testing, this course is a strong, time-efficient choice that fits into a subscription-based learning workflow. Given its focused curriculum and availability through a subscription platform with a completion certificate, it provides pragmatic, on-demand upskilling for professionals who need to run and interpret user tests quickly.
It is less appropriate as a standalone introduction for complete beginners; those new to UX should pair this with a foundational course before tackling the intermediate techniques here. If you already understand basic UX concepts, this course is a worthwhile, low-friction way to add test planning, moderation, and analysis skills to your toolkit.
